- • User Experience
- • UI Design
- • Content Strategy
- • User Research
Each breed of dog has its pros, cons, and quirks. As much as we love our furry little friends this can be an issue. What most pet owners that don’t have much experience with dogs neglect to do is identify a dog breed that best supports their lifestyles and interests with their dog of choice.
“The pet adoption process is often time-consuming. I didn’t know what breed to get and ended up slightly adjusting my lifestyle to best support my dog.” – Jennifer Mesrobian, Ginger’s owner (Poodle, Female / 3 yrs old)
” Bella was the best mistake ever. I didn’t look into her breed at all. I had seen other dog owners with poodles and I loved the way they looked.” – Joann Rodriguez, Bella’s owner (German Shepard / Labrador, Female / 8 yrs old)
“I had no idea dachshunds were such loyal dogs. Who knew? That’s a plus. The troubling part is that I didn’t know these types of breeds didn’t do well in cars. Often times she gets car sick. I wish I would have been able to know that beforehand.” – Nidia Valerio, Canella’s owner (Daschund, Female / 4 yrs old)
After interviewing potential and current dog owners over at a local dog shelter I formed a few hypotheses to help guide me the onboarding survey for those interested in adopting a new dog. New pet owners often pick dogs by their visual appearance and size. In an effort to decrease wrong matches among dogs and their new homes I came up with an onboarding flow for Waghunt that would help guide new dog owners to the right breed of dogs that align well with their lifestyle.
In addition, I tried streamlining the way appointments are set up with the dog rescues and shelters by designing a chatbot. The chatbot would help decrease the number of calls required and account for unique situations as the pet no longer being there, avoid the number of calls on the same dog and ensure that the pet shelter is not distracted by tasks that can be automated. In doing so this would help simplify tasks shared between the dog adopter and pet shelter.
Lastly, in an effort to decrease the challenge of arriving at a pet shelter for seniors with limited transportation options, I set up a “visit me” option so that pet shelter specialists can visit their homes with their new potential pet.
“This makes so much sense. If I hide the dogs that are for sure not a good fit for me it would be a huge win for me.” – Jennifer.
” Is this in the app store where I can download it now?” – Joann
“I would use this simply because it seems like it would make life easier for my current dog (future ones too) and I” – Nidia